The Urban Animal Experience
Before your Session – Once the session has been booked, I offer a free consultation over the phone or in person. We will discuss the behaviours and motivations of your pet so we can customize the studio or location experience to bring out the best in them. Your personalized client booking portal offers helpful advice to prepare you for the day, as well as examples and pricing for the different products available. I am always available for questions along the way.
During your Session – This is where the fun begins. The happiness and comfort of your pet is our priority during the photo session. Myself and my assistant are there with kindness and patience. You will not be rushed. We take the time needed to help bring out the best images possible. I encourage hugs and play-time as a part of our time together. Urban Animal donates $25 from every session to local animal shelters and rescue organizations. You can pick the cause closest to your heart to help aid in the well-being of the animals around us.
After your Session – Your image gallery will become available in your client portal within 2 weeks. Here is where you will select the images for your album and wall art. Digital files can be purchased through the portal as well. I support Canadian companies for all of our album creation, image printing and custom framing. Their quality is guaranteed. Your client portal is helpful and convenient but it won’t replace the continued customer support available to you through the entire process with Urban Animal.
I really liked the idea of taking photos of our dog at her favourite place. Lisa helped us preserve genuine memories of my family together with her, having one of our best days.
My photos of “Blue” never work out. Lisa had the right amount of patience and skill to get some outstanding results. The album always sits on my coffee table for guests to browse.
Lisa really captured the love I have for my dogs in the photos she took. It was an easy and wonderful experience from start to finish. I will hire her again as my family grows.